Changelog
Follow up on the latest improvements and updates.
RSS
fixed
Version 2025.09.02
Fixes
- Fixed entry order for notes, so internal notes are always added after the discussion note.
fixed
Version 2025.09.02B
Beta users only
Bug fixes
- Fixed entry order for notes, so internal notes are always added after the discussion note
fixed
Version 2025.08.02
Fixes
- Fixed issue with CC’s from original email not being added to ticket
fixed
Version 2025.05.02
Fixes
- Fixed issue with emails not sending
- Fixed timeout issues
fixed
Version 2025.04.02
Fixes
- Fixed error occurring when an additional line break is added to date sent line.
new
fixed
Version 2025.02.02
New Features
- Added Terms of Service and Privacy Policy to checkout page
Fixes
- Fixed issue applying discount during checkout
fixed
Version 2025.01.02
Fixes
- Fixed parsing issue occurring when original email contained extra line breaks.
new
fixed
Version 2024.12.02
New Features
- Added Tax ID(s) field to Company Profile. Once added, tax IDs will appear on invoices.
Fixes
- Fixed bug causing duplicate tickets to be created.
- Fixed address format for countries outside of the US.
- Fixed error occurring when parsing sent date.
- Fixed bug preventing existing tickets from being updated.
new
improved
fixed
Version 2024.11.01
New Features
- Added support for German, Italian, and Spanish languages.
Enhancements
- Improved support for French language.
Fixes
- Fixed issue with attachments not being added to tickets.
fixed
Version 2024.10.02
Fixes
- Fixed issue causing email to be parsed twice resulting in some duplicate tickets.
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