new

Version 2025.12.01

New Features

Added option to automatically assign sender as a resource on the ticket. To enable this setting for a forwarder, log into QuickTix and select
Forwarders
. Click Edit for the forwarder you would like to update, then check the
Assign Sender as Resource
checkbox and click
Submit

qtx-assign-sender

When this option is enabled, the sender will be automatically added as a resource on the ticket (if not already added).

Note:

This feature requires an API permission update. View latest API requirements